Coronavirus - Customer Statement

Communication and service

To all our customers:

We would just like to assure you, that we are "open for business" offering you 24/7 service to help keep your plant running, as the majority of our customers are key suppliers in the food, pharmaceutical, automotive and healthcare industries to the UK market place.

We will naturally be taking every precaution to minimise unnecessary face to face contact with your sites, so you won't see us as much in the next few weeks, but we are there for you at the end of the phone, e mail or skype and will deliver to site as normal.

We have over £200 million worth of stock at our disposal for same and next day delivery and we will always go the extra mile to find you those machine manufacturers parts and oddball items. Our decentralized business model means that our local businesses can source absolutely anything for you- even toilet roll!

This model means also means that we are not reliant on any one central point to keep our business up and running and that we can serve your needs from any one of our 20 branches.

We would like to take this opportunity to thank you for your business and to assure you of our continued support during these difficult times.

Mark Ludwig

Divisional Director

24/7 Service Please contact your local Lockwell branch for the mobile numbers, of staff who provide the on call service.

Last updated 14/07/2020

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