Without a sale we are nothing - but a sale poorly administered may lose repeat business. A small back office team of administrators carries out the vital function to support each location through accurate and timely administration and promptly dealing with queries from customers & suppliers.
Developing new customers is a key role of external sales, alongside servicing existing customer requirements. With information about products and applications at their fingertips, sales professionals are critical to our success.
Inventory management and purchasing are vital functions of a service driven business. Financial accountability for profit and the investment in inventory give this role an added significance in Lockwell's business philosophy. Effective communication with fellow staff and suppliers' representatives is a key ability, as are professional negotiating skills.
Lockwell Electrical have a highly decentralised operating philosophy in which each location runs as an autonomous business or profit centre. Consequently, the Manager has overall responsibility for personnel, sales, inventory control, warehousing, distribution and administration.
This position would appeal to independent, entrepreneurial-minded people who would enjoy the challenge of 'running their own business'.
Many of our customers choose to do business by telephoning the internal sales people who, with a combination of thorough product knowledge and top-class communication skills, are able to develop and satisfy the customers' requirements quickly and efficiently. Telephone sales can also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.
Trade Counter Sales
The trade counter is a unique selling opportunity in our business. A combination of good communication skills and product knowledge enables the counter sales person to assess customer needs quickly and fulfil them accurately. Responsibilities also include display merchandising and promotions.
Quality customer service puts Lockwell ahead of the competition. An efficient, well organised warehouse operation supports customer service through the process of receiving and storing deliveries from our suppliers and accurately picking customer orders for onward shipping and delivery mainly by our own delivery vehicles.
Career Opportunities in Management
For many people who have recently left school, college or university the question in their minds is, “What is the next step towards a career?”
Joining Lockwell Electrical could be the answer!
Our locations are managed by entrepreneurially-minded people who enjoy operating freedom and sharing in the rewards of their success.
We are always interested in hearing from people who are interested in becoming Managers of the future.
Our flexible development programme combines on-the-job training and further education depending on current qualifications.
Further education could include our modern apprenticeship programme and/or product knowledge programme.
If you are interested in a career with Lockwell Electrical, please contact the Lockwell Electrical location nearest to where you wish to work, by using the Locations page.
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